Terms and Conditions

Effective Date: 06/22/2025

Welcome to American Emeralds. By accessing or using our website, products, or services, you agree to be bound by the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By using our website or purchasing from us, you agree to comply with and be legally bound by these Terms and Conditions, as well as our Privacy Policy and any other posted policies.

2. Products and Descriptions

We strive to provide accurate descriptions of all emeralds and digital products. However, we do not warrant that product descriptions or other content are completely accurate, current, or error-free. Natural gemstones may have unique inclusions and slight variations in color or cut.

3. Pricing and Payment

All prices are listed in USD and are subject to change without notice. We accept secure payments via third-party processors such as Stripe, PayPal, and Escrow.com for high-value items.

4. Order Processing and Shipping

Emeralds: Shipped with tracking and insurance. Delivery times may vary based on destination. We are not responsible for delays due to customs, weather, or carrier issues.

5. Returns and Refunds

Emeralds: Eligible for return within 7 days if the item is not as described. Must be in original condition with all documentation.

6. Use of Website

You agree not to use our website for any unlawful purpose or in a way that could harm, disable, or impair our services. Unauthorized copying, distribution, or resale of our content is strictly prohibited.

7. Intellectual Property

All content, including logos, text, images, and product listings, is the property of American Emeralds and may not be used without written permission.

8. Disclaimer of Warranties

We provide our products and services “as is” without any express or implied warranties, including but not limited to merchantability or fitness for a particular purpose.

9. Limitation of Liability

In no event shall American Emeralds be liable for any indirect, incidental, or consequential damages arising out of your use of our products or website.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Colombia.

11. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Continued use of our website after changes constitutes your acceptance.

12. Contact Us

If you have any questions about these Terms, please contact us at: sales@americanemeralds.com